Privacy Policy
Effective Date: 01-Aug-2025
Website: www.indianhillstea.com
1. Introduction
Welcome to Indian Hills Tea. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email ID.
- Payment Information: Billing details and payment method (handled securely via third-party payment gateways like Razorpay, Cashfree, etc.).
- Device Information: IP address, browser type, device type.
- Order Details: Products purchased, quantity, delivery address.
3. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders.
- To send order confirmations, shipping updates, and support emails.
- To improve our website and customer experience.
- To send marketing emails or offers (only with your consent).
4. Sharing of Information
We do not sell or rent your personal data. We only share information with:
- Delivery Partners to fulfill your order.
- Payment Gateways to process transactions securely.
- Legal Authorities, if required by law.
5. Data Security
We implement security measures like HTTPS, secure payment gateways, and access control to protect your data from unauthorized access or misuse.
6. Cookies
We use cookies to improve your browsing experience. Cookies help us analyze traffic, remember your cart, and provide a smoother shopping experience.
7. Your Rights
You have the right to:
- Access your personal data.
- Request corrections.
- Request deletion of your account or data (subject to legal compliance).
8. Third-Party Links
Our website may contain links to third-party services or websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date.
10. Contact Us
For any privacy-related queries, please contact us:
📩 Email: support@indianhillstea.com
📍 Address: Godal nagar, Vapi – 396191, Gujarat, India
📞 Phone: +91-9687806785