Frequently Asked Question (FAQs)!
You can simply browse our products, add your favourite teas to the cart, and checkout using our secure payment options. It’s easy and quick!
Currently, we don’t offer COD. All orders must be prepaid to ensure smooth and quick delivery.
We ship your order within 1–2 working days. Delivery usually takes 3–7 days depending on your location. You’ll receive tracking info once it’s shipped.
Yes! We deliver to every corner of India — from big cities to small towns.
Absolutely! Our teas are sourced directly from trusted gardens, freshly packed, and 100% natural — no chemicals or preservatives.
We only accept returns for damaged, expired, or wrongly delivered items. Please check our Return & Refund Policy for full details.
No worries! Just share a photo of the damaged item within 24 hours of delivery at support@indianhillstea.com or WhatsApp us. We’ll take care of it.
Yes, but only before it’s shipped. Contact us as soon as possible to cancel.
We offer:-
Regular CTC Tea
Gold Premium CTC
Masala Tea
Elaichi Tea
Premium Green Tea
We offer 100g, 250g, 500g, and 1kg packs — all sealed to keep your tea fresh.
Store it in an airtight container, away from moisture, heat, and sunlight to keep it fresh and flavorful
Yes! For bulk or wholesale enquiries, contact us through our Contact Us page or DM us on Instagram.
Once your order ships, we’ll send you tracking details by email or SMS so you can follow it easily.
Yes! Our teas are perfect for everyday drinking. Enjoy a healthy and refreshing cup every day.