Terms & Conditions

Effective Date: 01-Aug-2025
Website: www.indianhillstea.com

Welcome to Indian Hills Tea!
By accessing or using our website, you agree to follow the terms and conditions outlined below. These terms ensure a smooth and safe experience for both you and us.

1. Using Our Website

By visiting or shopping on our website, you accept these Terms & Conditions. If you don’t agree, we kindly ask that you do not use our site.

You must be 18 years or older or have permission from a parent or guardian to make purchases on our platform.

2. Product Information

We do our best to ensure all product details, descriptions, and prices are accurate. However, mistakes can happen. If we discover any error in pricing or product info after your order, we’ll contact you before processing it.

3. Orders & Payments

Once your order is placed and payment is received, you’ll get a confirmation email or SMS. We reserve the right to cancel any order in case of payment issues, out-of-stock products, or suspicious activity.

All payments are processed securely through trusted gateways.

4. Shipping & Delivery

We aim to deliver your order in a timely manner. Shipping details, timelines, and charges are clearly listed on our Shipping Policy page.

Please ensure your address is correct while placing the order. We won’t be responsible for delays due to incorrect information.

5. Returns & Refunds

Your satisfaction matters. If there’s an issue with your order, refer to our Return & Refund Policy for complete details. We’re here to help resolve things quickly and fairly.

6. Intellectual Property

All content on this website—including logos, designs, images, and product descriptions—belongs to Indian Hills Tea. You may not copy, reuse, or distribute our content without written permission.

7. Your Account

If you create an account on our website, please keep your login details private. You are responsible for all activities under your account.

8. Changes to Terms

We may update our Terms & Conditions from time to time. Changes will be posted here, and by continuing to use our website, you agree to the updated terms.